- Client profile
- Family with a minor child · parental consent documents are part of the set · Location: Ireland (coordinated with Mukdahan)
- Services used
- NAATI certified translation + family law (marriage, divorce, children)
- Challenge
- The source document was in a third language and needed a double translation — the task was to make this set usable by the receiving authority in Ireland in the required format.
- What we did
- compare the spelling of names against the passport and the main reference documents
- book queue slots so that the document flow matches the client's own deadline
- report the status at each stage until the final handover
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · more than one working week because several certification layers follow one another
- What mattered most to the client
- status updates without having to chase them