- Client profile
- Family with a minor child · parental consent documents are part of the set · Location: Sing Buri Province
- Services used
- NAATI certified translation + specialist court and medical interpreting + corporate and commercial law work
- Challenge
- The old document no longer matched the current format requirements — the task was to make this set usable by the receiving authority in China in the required format.
- What we did
- scan and archive every version with the date of each step recorded
- confirm the receiving authority's requirements before starting any certification step
- review each original document and produce a checklist of what to fix before filing
- book queue slots so that the document flow matches the client's own deadline
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · about one working week, depending on the intake cycle
- What mattered most to the client
- clear steps and knowing in advance what has to be prepared