- Client profile
- SME owner · several corporate documents are required at the same time · Location: Phetchabun Province
- Services used
- NAATI certified translation + Thai citizenship and permanent residence
- Challenge
- The source document was in a third language and needed a double translation — the task was to make this set usable by the receiving authority in the United Kingdom in the required format.
- What we did
- review each original document and produce a checklist of what to fix before filing
- have a second reviewer proofread the translation independently of the translator
- compare the spelling of names against the passport and the main reference documents
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · several working days, depending on the queue at the authority
- What mattered most to the client
- status updates without having to chase them