- Client profile
- SME owner · several corporate documents are required at the same time · Location: the United States (coordinated with Mae Hong Son)
- Services used
- NAATI certified translation + family law (marriage, divorce, children)
- Challenge
- The source document was in a third language and needed a double translation — the task was to make this set usable by the receiving authority in the United States in the required format.
- What we did
- review each original document and produce a checklist of what to fix before filing
- book queue slots so that the document flow matches the client's own deadline
- compare the spelling of names against the passport and the main reference documents
- have a second reviewer proofread the translation independently of the translator
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · more than one working week because several certification layers follow one another
- What mattered most to the client
- detailed checking before filing to reduce the chance of a return