- Client profile
- Student applying to study abroad · the institution deadline drives the timeline · Location: Nong Bua Lam Phu Province
- Services used
- specialist court and medical interpreting + Thai civil registration and government paperwork + family law (marriage, divorce, children)
- Challenge
- The source document was in a third language and needed a double translation — the task was to make this set usable by the receiving authority in South Africa in the required format.
- What we did
- confirm the receiving authority's requirements before starting any certification step
- have a second reviewer proofread the translation independently of the translator
- draft a power of attorney that covers every step to be handled on the client's behalf
- prepare the translation using the official names the authorities themselves use
- Outcome and indicative timeline
- the client was able to file within the planned timeframe · about one working week, depending on the intake cycle
- What mattered most to the client
- flexibility when the applicant is in another province or abroad