- Client profile
- Family with a minor child · parental consent documents are part of the set · Location: Portugal (coordinated with Chonburi)
- Services used
- specialist court and medical interpreting + debt recovery and execution of judgment
- Challenge
- The translated name of an authority did not match its official name — the task was to make this set usable by the receiving authority in Portugal in the required format.
- What we did
- report the status at each stage until the final handover
- prepare the translation using the official names the authorities themselves use
- scan and archive every version with the date of each step recorded
- book queue slots so that the document flow matches the client's own deadline
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · several working days, depending on the queue at the authority
- What mattered most to the client
- plain-language reasons for each step in the chain