- Client profile
- Family with a minor child · parental consent documents are part of the set · Location: Taiwan (coordinated with Yala)
- Services used
- certified translation + student visa applications + Thai police clearance certificates
- Challenge
- The source document was in a third language and needed a double translation — the task was to make this set usable by the receiving authority in Taiwan in the required format.
- What we did
- sequence the certification chain correctly without skipping a required step
- have a second reviewer proofread the translation independently of the translator
- compare the spelling of names against the passport and the main reference documents
- book queue slots so that the document flow matches the client's own deadline
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · several working days, depending on the queue at the authority
- What mattered most to the client
- status updates without having to chase them