- Client profile
- Thai national working full time in Thailand · cannot attend offices during working hours · Location: the Netherlands (coordinated with Tak)
- Services used
- certified translation + wills and succession
- Challenge
- The translated name of an authority did not match its official name — the task was to make this set usable by the receiving authority in the Netherlands in the required format.
- What we did
- scan and archive every version with the date of each step recorded
- prepare the translation using the official names the authorities themselves use
- sequence the certification chain correctly without skipping a required step
- review each original document and produce a checklist of what to fix before filing
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · about one working week, depending on the intake cycle
- What mattered most to the client
- detailed checking before filing to reduce the chance of a return