- Client profile
- Thai–foreign married couple · documents are needed on both the Thai and the destination side · Location: Saudi Arabia (coordinated with Satun)
- Services used
- certified translation + Thai citizenship and permanent residence + family law (marriage, divorce, children)
- Challenge
- The previous copy was too faint for the seal to be read — the task was to make this set usable by the receiving authority in Saudi Arabia in the required format.
- What we did
- review each original document and produce a checklist of what to fix before filing
- have a second reviewer proofread the translation independently of the translator
- sequence the certification chain correctly without skipping a required step
- Outcome and indicative timeline
- a spare certified set was available for other authorities later on · more than one working week because several certification layers follow one another
- What mattered most to the client
- status updates without having to chase them