- Client profile
- Retired foreign resident · documents are renewed on a yearly cycle · Location: Sing Buri Province
- Services used
- certified translation + company registration in Thailand
- Challenge
- The old document no longer matched the current format requirements — the task was to make this set usable by the receiving authority in Saudi Arabia in the required format.
- What we did
- draft a power of attorney that covers every step to be handled on the client's behalf
- compare the spelling of names against the passport and the main reference documents
- have a second reviewer proofread the translation independently of the translator
- scan and archive every version with the date of each step recorded
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · several working days, depending on the queue at the authority
- What mattered most to the client
- flexibility when the applicant is in another province or abroad