- Client profile
- Thai national living overseas · relies on a relative in Thailand acting under a power of attorney · Location: Switzerland (coordinated with Pathum Thani)
- Services used
- Thai citizenship and permanent residence + Thai police clearance certificates
- Challenge
- The previous copy was too faint for the seal to be read — the task was to make this set usable by the receiving authority in Switzerland in the required format.
- What we did
- have a second reviewer proofread the translation independently of the translator
- draft a power of attorney that covers every step to be handled on the client's behalf
- compare the spelling of names against the passport and the main reference documents
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · several working days, depending on the queue at the authority
- What mattered most to the client
- detailed checking before filing to reduce the chance of a return