- Client profile
- Family with a minor child · parental consent documents are part of the set · Location: Portugal (coordinated with Ranong)
- Services used
- Thai citizenship and permanent residence + Thai work permit applications + family law (marriage, divorce, children)
- Challenge
- It was unclear whether an apostille or embassy legalisation applied — the task was to make this set usable by the receiving authority in Portugal in the required format.
- What we did
- draft a power of attorney that covers every step to be handled on the client's behalf
- prepare the translation using the official names the authorities themselves use
- scan and archive every version with the date of each step recorded
- book queue slots so that the document flow matches the client's own deadline
- Outcome and indicative timeline
- the set was accepted by the receiving office without a repeat filing in the same round · more than one working week because several certification layers follow one another
- What mattered most to the client
- flexibility when the applicant is in another province or abroad