- Client profile
- SME owner · several corporate documents are required at the same time · Location: the United Kingdom (coordinated with Chiang Rai)
- Services used
- Thai citizenship and permanent residence + NAATI certified translation + family law (marriage, divorce, children)
- Challenge
- The signatory was in a different province from the filing office — the task was to make this set usable by the receiving authority in the United Kingdom in the required format.
- What we did
- sequence the certification chain correctly without skipping a required step
- have a second reviewer proofread the translation independently of the translator
- compare the spelling of names against the passport and the main reference documents
- Outcome and indicative timeline
- the client was able to file within the planned timeframe · several working days, depending on the queue at the authority
- What mattered most to the client
- status updates without having to chase them