- Client profile
- Thai–foreign married couple · documents are needed on both the Thai and the destination side · Location: Yasothon Province
- Services used
- Thai citizenship and permanent residence + family law (marriage, divorce, children)
- Challenge
- The previous copy was too faint for the seal to be read — the task was to make this set usable by the receiving authority in Malaysia in the required format.
- What we did
- sequence the certification chain correctly without skipping a required step
- review each original document and produce a checklist of what to fix before filing
- confirm the receiving authority's requirements before starting any certification step
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · several working days, depending on the queue at the authority
- What mattered most to the client
- flexibility when the applicant is in another province or abroad