- Client profile
- Family with a minor child · parental consent documents are part of the set · Location: Nakhon Ratchasima Province
- Services used
- MFA consular legalisation + student visa applications
- Challenge
- The source document was in a third language and needed a double translation — the task was to make this set usable by the receiving authority in Portugal in the required format.
- What we did
- report the status at each stage until the final handover
- prepare the translation using the official names the authorities themselves use
- scan and archive every version with the date of each step recorded
- book queue slots so that the document flow matches the client's own deadline
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · several working days, depending on the queue at the authority
- What mattered most to the client
- flexibility when the applicant is in another province or abroad