- Client profile
- Foreign resident in Thailand · needs a bilingual set with an English explanation · Location: China (coordinated with Nakhon Si Thammarat)
- Services used
- MFA consular legalisation + family law (marriage, divorce, children)
- Challenge
- There was a fixed filing date at the receiving authority — the task was to make this set usable by the receiving authority in China in the required format.
- What we did
- review each original document and produce a checklist of what to fix before filing
- confirm the receiving authority's requirements before starting any certification step
- Outcome and indicative timeline
- the set was accepted by the receiving office without a repeat filing in the same round · about one working week, depending on the intake cycle
- What mattered most to the client
- plain-language reasons for each step in the chain