- Client profile
- Family with a minor child · parental consent documents are part of the set · Location: Surat Thani Province
- Services used
- family law (marriage, divorce, children) + full-service legal and document certification
- Challenge
- The old document no longer matched the current format requirements — the task was to make this set usable by the receiving authority in Taiwan in the required format.
- What we did
- confirm the receiving authority's requirements before starting any certification step
- have a second reviewer proofread the translation independently of the translator
- compare the spelling of names against the passport and the main reference documents
- book queue slots so that the document flow matches the client's own deadline
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · more than one working week because several certification layers follow one another
- What mattered most to the client
- detailed checking before filing to reduce the chance of a return