- Client profile
- Employee relocating between countries · the receiving employer prescribes the exact format · Location: Brazil (coordinated with Phrae)
- Services used
- family law (marriage, divorce, children) + specialist court and medical interpreting + real estate and land matters
- Challenge
- There was a fixed filing date at the receiving authority — the task was to make this set usable by the receiving authority in Brazil in the required format.
- What we did
- review each original document and produce a checklist of what to fix before filing
- book queue slots so that the document flow matches the client's own deadline
- draft a power of attorney that covers every step to be handled on the client's behalf
- report the status at each stage until the final handover
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · several working days, depending on the queue at the authority
- What mattered most to the client
- clear steps and knowing in advance what has to be prepared