- Client profile
- SME owner · several corporate documents are required at the same time · Location: Yala Province
- Services used
- document legalisation and apostille + family law (marriage, divorce, children)
- Challenge
- The receiving authority asked for a recently issued document — the task was to make this set usable by the receiving authority in Germany in the required format.
- What we did
- compare the spelling of names against the passport and the main reference documents
- review each original document and produce a checklist of what to fix before filing
- confirm the receiving authority's requirements before starting any certification step
- have a second reviewer proofread the translation independently of the translator
- Outcome and indicative timeline
- the client was able to file within the planned timeframe · several working days, depending on the queue at the authority
- What mattered most to the client
- detailed checking before filing to reduce the chance of a return