- Client profile
- Thai national working full time in Thailand · cannot attend offices during working hours · Location: Roi Et Province
- Services used
- document legalisation and apostille + family law (marriage, divorce, children) + criminal defence matters
- Challenge
- It was unclear whether an apostille or embassy legalisation applied — the task was to make this set usable by the receiving authority in France in the required format.
- What we did
- scan and archive every version with the date of each step recorded
- confirm the receiving authority's requirements before starting any certification step
- sequence the certification chain correctly without skipping a required step
- review each original document and produce a checklist of what to fix before filing
- Outcome and indicative timeline
- the set was accepted by the receiving office without a repeat filing in the same round · several working days, depending on the queue at the authority
- What mattered most to the client
- plain-language reasons for each step in the chain