- Client profile
- Company with foreign shareholders · documents must be coordinated across countries and languages · Location: Finland (coordinated with Ubon Ratchathani)
- Services used
- document legalisation and apostille + notarial certification
- Challenge
- A name spelling did not match the passport and the file was returned — the task was to make this set usable by the receiving authority in Finland in the required format.
- What we did
- confirm the receiving authority's requirements before starting any certification step
- have a second reviewer proofread the translation independently of the translator
- draft a power of attorney that covers every step to be handled on the client's behalf
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · several working days, depending on the queue at the authority
- What mattered most to the client
- flexibility when the applicant is in another province or abroad