- Client profile
- Foreign resident in Thailand · needs a bilingual set with an English explanation · Location: Japan (coordinated with Pathum Thani)
- Services used
- document legalisation and apostille + full-service legal and document certification
- Challenge
- The receiving authority asked for a recently issued document — the task was to make this set usable by the receiving authority in Japan in the required format.
- What we did
- have a second reviewer proofread the translation independently of the translator
- scan and archive every version with the date of each step recorded
- report the status at each stage until the final handover
- confirm the receiving authority's requirements before starting any certification step
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · about one working week, depending on the intake cycle
- What mattered most to the client
- flexibility when the applicant is in another province or abroad