- Client profile
- Thai national living overseas · relies on a relative in Thailand acting under a power of attorney · Location: Phra Nakhon Si Ayutthaya Province
- Services used
- document legalisation and apostille + family law (marriage, divorce, children)
- Challenge
- The receiving authority asked for a recently issued document — the task was to make this set usable by the receiving authority in Norway in the required format.
- What we did
- book queue slots so that the document flow matches the client's own deadline
- compare the spelling of names against the passport and the main reference documents
- have a second reviewer proofread the translation independently of the translator
- Outcome and indicative timeline
- the documents matched the format specified by the receiving authority · several working days, depending on the queue at the authority
- What mattered most to the client
- clear steps and knowing in advance what has to be prepared