- Client profile
- Retired foreign resident · documents are renewed on a yearly cycle · Location: Kamphaeng Phet Province
- Services used
- litigation and dispute resolution + family law (marriage, divorce, children) + document legalisation and apostille
- Challenge
- The translated name of an authority did not match its official name — the task was to make this set usable by the receiving authority in Qatar in the required format.
- What we did
- scan and archive every version with the date of each step recorded
- report the status at each stage until the final handover
- prepare the translation using the official names the authorities themselves use
- Outcome and indicative timeline
- a spare certified set was available for other authorities later on · about one working week, depending on the intake cycle
- What mattered most to the client
- clear steps and knowing in advance what has to be prepared