- Client profile
- Family with a minor child · parental consent documents are part of the set · Location: Phuket Province
- Services used
- litigation and dispute resolution + family law (marriage, divorce, children)
- Challenge
- The same set had to serve several authorities at once — the task was to make this set usable by the receiving authority in Ireland in the required format.
- What we did
- scan and archive every version with the date of each step recorded
- book queue slots so that the document flow matches the client's own deadline
- report the status at each stage until the final handover
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · more than one working week because several certification layers follow one another
- What mattered most to the client
- detailed checking before filing to reduce the chance of a return