- Client profile
- Thai national living overseas · relies on a relative in Thailand acting under a power of attorney · Location: Belgium (coordinated with Phatthalung)
- Services used
- litigation and dispute resolution + family law (marriage, divorce, children) + wills and succession
- Challenge
- The same set had to serve several authorities at once — the task was to make this set usable by the receiving authority in Belgium in the required format.
- What we did
- report the status at each stage until the final handover
- book queue slots so that the document flow matches the client's own deadline
- prepare the translation using the official names the authorities themselves use
- compare the spelling of names against the passport and the main reference documents
- Outcome and indicative timeline
- the set was accepted by the receiving office without a repeat filing in the same round · about one working week, depending on the intake cycle
- What mattered most to the client
- clear steps and knowing in advance what has to be prepared