- Client profile
- Foreign resident in Thailand · needs a bilingual set with an English explanation · Location: Bueng Kan Province
- Services used
- full-service legal and document certification + certified translation + family law (marriage, divorce, children)
- Challenge
- The old document no longer matched the current format requirements — the task was to make this set usable by the receiving authority in Portugal in the required format.
- What we did
- report the status at each stage until the final handover
- prepare the translation using the official names the authorities themselves use
- scan and archive every version with the date of each step recorded
- confirm the receiving authority's requirements before starting any certification step
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · several working days, depending on the queue at the authority
- What mattered most to the client
- clear steps and knowing in advance what has to be prepared