- Client profile
- Company with foreign shareholders · documents must be coordinated across countries and languages · Location: Phetchabun Province
- Services used
- full-service legal and document certification + family law (marriage, divorce, children) + certified translation
- Challenge
- A name spelling did not match the passport and the file was returned — the task was to make this set usable by the receiving authority in Finland in the required format.
- What we did
- compare the spelling of names against the passport and the main reference documents
- have a second reviewer proofread the translation independently of the translator
- draft a power of attorney that covers every step to be handled on the client's behalf
- Outcome and indicative timeline
- the documents matched the format specified by the receiving authority · about one working week, depending on the intake cycle
- What mattered most to the client
- status updates without having to chase them