- Client profile
- Foreign resident in Thailand · needs a bilingual set with an English explanation · Location: Uttaradit Province
- Services used
- full-service legal and document certification + family law (marriage, divorce, children)
- Challenge
- The previous copy was too faint for the seal to be read — the task was to make this set usable by the receiving authority in Taiwan in the required format.
- What we did
- review each original document and produce a checklist of what to fix before filing
- have a second reviewer proofread the translation independently of the translator
- compare the spelling of names against the passport and the main reference documents
- confirm the receiving authority's requirements before starting any certification step
- Outcome and indicative timeline
- a spare certified set was available for other authorities later on · several working days, depending on the queue at the authority
- What mattered most to the client
- flexibility when the applicant is in another province or abroad