- Client profile
- Thai national living overseas · relies on a relative in Thailand acting under a power of attorney · Location: Italy (coordinated with Sakon Nakhon)
- Services used
- full-service legal and document certification + family law (marriage, divorce, children) + specialist court and medical interpreting
- Challenge
- It was unclear whether an apostille or embassy legalisation applied — the task was to make this set usable by the receiving authority in Italy in the required format.
- What we did
- prepare the translation using the official names the authorities themselves use
- compare the spelling of names against the passport and the main reference documents
- book queue slots so that the document flow matches the client's own deadline
- Outcome and indicative timeline
- the documents matched the format specified by the receiving authority · several working days, depending on the queue at the authority
- What mattered most to the client
- plain-language reasons for each step in the chain