- Client profile
- SME owner · several corporate documents are required at the same time · Location: Nan Province
- Services used
- full-service legal and document certification + family law (marriage, divorce, children) + interpreting services
- Challenge
- The source document was in a third language and needed a double translation — the task was to make this set usable by the receiving authority in Australia in the required format.
- What we did
- sequence the certification chain correctly without skipping a required step
- review each original document and produce a checklist of what to fix before filing
- have a second reviewer proofread the translation independently of the translator
- Outcome and indicative timeline
- a spare certified set was available for other authorities later on · several working days, depending on the queue at the authority
- What mattered most to the client
- status updates without having to chase them