- Client profile
- Thai national living overseas · relies on a relative in Thailand acting under a power of attorney · Location: Nong Bua Lam Phu Province
- Services used
- NAATI certified translation + intellectual property work
- Challenge
- The source document was in a third language and needed a double translation — the task was to make this set usable by the receiving authority in Italy in the required format.
- What we did
- book queue slots so that the document flow matches the client's own deadline
- compare the spelling of names against the passport and the main reference documents
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · about one working week, depending on the intake cycle
- What mattered most to the client
- status updates without having to chase them