- Client profile
- Thai–foreign married couple · documents are needed on both the Thai and the destination side · Location: Malaysia (coordinated with Amnat Charoen)
- Services used
- NAATI certified translation + specialist court and medical interpreting
- Challenge
- The receiving authority asked for a recently issued document — the task was to make this set usable by the receiving authority in Malaysia in the required format.
- What we did
- confirm the receiving authority's requirements before starting any certification step
- review each original document and produce a checklist of what to fix before filing
- sequence the certification chain correctly without skipping a required step
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · about one working week, depending on the intake cycle
- What mattered most to the client
- clear steps and knowing in advance what has to be prepared