- Client profile
- Employee relocating between countries · the receiving employer prescribes the exact format · Location: Samut Sakhon Province
- Services used
- NAATI certified translation + family law (marriage, divorce, children) + wills and succession
- Challenge
- The translated name of an authority did not match its official name — the task was to make this set usable by the receiving authority in Mexico in the required format.
- What we did
- draft a power of attorney that covers every step to be handled on the client's behalf
- report the status at each stage until the final handover
- book queue slots so that the document flow matches the client's own deadline
- Outcome and indicative timeline
- a spare certified set was available for other authorities later on · more than one working week because several certification layers follow one another
- What mattered most to the client
- detailed checking before filing to reduce the chance of a return