- Client profile
- Family with a minor child · parental consent documents are part of the set · Location: Sukhothai Province
- Services used
- NAATI certified translation + family law (marriage, divorce, children)
- Challenge
- The same set had to serve several authorities at once — the task was to make this set usable by the receiving authority in Japan in the required format.
- What we did
- confirm the receiving authority's requirements before starting any certification step
- scan and archive every version with the date of each step recorded
- report the status at each stage until the final handover
- book queue slots so that the document flow matches the client's own deadline
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · about one working week, depending on the intake cycle
- What mattered most to the client
- detailed checking before filing to reduce the chance of a return