- Client profile
- Thai–foreign married couple · documents are needed on both the Thai and the destination side · Location: Ang Thong Province
- Services used
- NAATI certified translation + family law (marriage, divorce, children)
- Challenge
- There was a fixed filing date at the receiving authority — the task was to make this set usable by the receiving authority in Vietnam in the required format.
- What we did
- report the status at each stage until the final handover
- confirm the receiving authority's requirements before starting any certification step
- sequence the certification chain correctly without skipping a required step
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · about one working week, depending on the intake cycle
- What mattered most to the client
- flexibility when the applicant is in another province or abroad