- Client profile
- SME owner · several corporate documents are required at the same time · Location: Sa Kaeo Province
- Services used
- NAATI certified translation + contract drafting and review + family law (marriage, divorce, children)
- Challenge
- The translated name of an authority did not match its official name — the task was to make this set usable by the receiving authority in Canada in the required format.
- What we did
- book queue slots so that the document flow matches the client's own deadline
- report the status at each stage until the final handover
- confirm the receiving authority's requirements before starting any certification step
- have a second reviewer proofread the translation independently of the translator
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · more than one working week because several certification layers follow one another
- What mattered most to the client
- detailed checking before filing to reduce the chance of a return