- Client profile
- Thai national living overseas · relies on a relative in Thailand acting under a power of attorney · Location: Austria (coordinated with Si Sa Ket)
- Services used
- NAATI certified translation + wills and succession + Thai citizenship and permanent residence
- Challenge
- It was unclear whether an apostille or embassy legalisation applied — the task was to make this set usable by the receiving authority in Austria in the required format.
- What we did
- draft a power of attorney that covers every step to be handled on the client's behalf
- report the status at each stage until the final handover
- book queue slots so that the document flow matches the client's own deadline
- compare the spelling of names against the passport and the main reference documents
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · about one working week, depending on the intake cycle
- What mattered most to the client
- plain-language reasons for each step in the chain