- Client profile
- Company with foreign shareholders · documents must be coordinated across countries and languages · Location: Sukhothai Province
- Services used
- NAATI certified translation + notarial certification + specialist court and medical interpreting
- Challenge
- It was unclear whether an apostille or embassy legalisation applied — the task was to make this set usable by the receiving authority in Denmark in the required format.
- What we did
- scan and archive every version with the date of each step recorded
- confirm the receiving authority's requirements before starting any certification step
- have a second reviewer proofread the translation independently of the translator
- draft a power of attorney that covers every step to be handled on the client's behalf
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · about one working week, depending on the intake cycle
- What mattered most to the client
- plain-language reasons for each step in the chain