- Client profile
- Thai–foreign married couple · documents are needed on both the Thai and the destination side · Location: Saudi Arabia (coordinated with Sukhothai)
- Services used
- notarial certification + family law (marriage, divorce, children)
- Challenge
- The same set had to serve several authorities at once — the task was to make this set usable by the receiving authority in Saudi Arabia in the required format.
- What we did
- book queue slots so that the document flow matches the client's own deadline
- compare the spelling of names against the passport and the main reference documents
- have a second reviewer proofread the translation independently of the translator
- sequence the certification chain correctly without skipping a required step
- Outcome and indicative timeline
- a spare certified set was available for other authorities later on · several working days, depending on the queue at the authority
- What mattered most to the client
- flexibility when the applicant is in another province or abroad