- Client profile
- Thai national living overseas · relies on a relative in Thailand acting under a power of attorney · Location: Sweden (coordinated with Nonthaburi)
- Services used
- notarial certification + Notarial Services Attorney work
- Challenge
- A name spelling did not match the passport and the file was returned — the task was to make this set usable by the receiving authority in Sweden in the required format.
- What we did
- confirm the receiving authority's requirements before starting any certification step
- scan and archive every version with the date of each step recorded
- prepare the translation using the official names the authorities themselves use
- compare the spelling of names against the passport and the main reference documents
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · more than one working week because several certification layers follow one another
- What mattered most to the client
- status updates without having to chase them