- Client profile
- Foreign resident in Thailand · needs a bilingual set with an English explanation · Location: South Korea (coordinated with Lamphun)
- Services used
- notarial certification + NAATI certified translation + family law (marriage, divorce, children)
- Challenge
- A name spelling did not match the passport and the file was returned — the task was to make this set usable by the receiving authority in South Korea in the required format.
- What we did
- have a second reviewer proofread the translation independently of the translator
- compare the spelling of names against the passport and the main reference documents
- review each original document and produce a checklist of what to fix before filing
- confirm the receiving authority's requirements before starting any certification step
- Outcome and indicative timeline
- the set was accepted by the receiving office without a repeat filing in the same round · more than one working week because several certification layers follow one another
- What mattered most to the client
- flexibility when the applicant is in another province or abroad