- Client profile
- Thai national living overseas · relies on a relative in Thailand acting under a power of attorney · Location: Norway (coordinated with Mae Hong Son)
- Services used
- notarial certification + family law (marriage, divorce, children)
- Challenge
- The signatory was in a different province from the filing office — the task was to make this set usable by the receiving authority in Norway in the required format.
- What we did
- confirm the receiving authority's requirements before starting any certification step
- review each original document and produce a checklist of what to fix before filing
- have a second reviewer proofread the translation independently of the translator
- compare the spelling of names against the passport and the main reference documents
- Outcome and indicative timeline
- a spare certified set was available for other authorities later on · several working days, depending on the queue at the authority
- What mattered most to the client
- detailed checking before filing to reduce the chance of a return