- Client profile
- Thai–foreign married couple · documents are needed on both the Thai and the destination side · Location: Kamphaeng Phet Province
- Services used
- notarial certification + family law (marriage, divorce, children) + visa applications
- Challenge
- The same set had to serve several authorities at once — the task was to make this set usable by the receiving authority in Saudi Arabia in the required format.
- What we did
- confirm the receiving authority's requirements before starting any certification step
- review each original document and produce a checklist of what to fix before filing
- have a second reviewer proofread the translation independently of the translator
- sequence the certification chain correctly without skipping a required step
- Outcome and indicative timeline
- the set was accepted by the receiving office without a repeat filing in the same round · about one working week, depending on the intake cycle
- What mattered most to the client
- status updates without having to chase them