- Client profile
- Thai national working full time in Thailand · cannot attend offices during working hours · Location: the United States (coordinated with Mae Hong Son)
- Services used
- Notarial Services Attorney work + wills and succession
- Challenge
- The same set had to serve several authorities at once — the task was to make this set usable by the receiving authority in the United States in the required format.
- What we did
- review each original document and produce a checklist of what to fix before filing
- book queue slots so that the document flow matches the client's own deadline
- compare the spelling of names against the passport and the main reference documents
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · several working days, depending on the queue at the authority
- What mattered most to the client
- clear steps and knowing in advance what has to be prepared