- Client profile
- Foreign resident in Thailand · needs a bilingual set with an English explanation · Location: Taiwan (coordinated with Amnat Charoen)
- Services used
- Thai police clearance certificates + wills and succession + family law (marriage, divorce, children)
- Challenge
- The previous copy was too faint for the seal to be read — the task was to make this set usable by the receiving authority in Taiwan in the required format.
- What we did
- book queue slots so that the document flow matches the client's own deadline
- prepare the translation using the official names the authorities themselves use
- compare the spelling of names against the passport and the main reference documents
- confirm the receiving authority's requirements before starting any certification step
- Outcome and indicative timeline
- a spare certified set was available for other authorities later on · about one working week, depending on the intake cycle
- What mattered most to the client
- plain-language reasons for each step in the chain