- Client profile
- Thai national working full time in Thailand · cannot attend offices during working hours · Location: the United States (coordinated with Samut Sakhon)
- Services used
- Thai police clearance certificates + accounting and financial statement work + notarial certification
- Challenge
- The receiving authority asked for a recently issued document — the task was to make this set usable by the receiving authority in the United States in the required format.
- What we did
- report the status at each stage until the final handover
- book queue slots so that the document flow matches the client's own deadline
- compare the spelling of names against the passport and the main reference documents
- review each original document and produce a checklist of what to fix before filing
- Outcome and indicative timeline
- the documents matched the format specified by the receiving authority · about one working week, depending on the intake cycle
- What mattered most to the client
- clear steps and knowing in advance what has to be prepared