- Client profile
- Foreign resident in Thailand · needs a bilingual set with an English explanation · Location: Phetchaburi Province
- Services used
- Thai police clearance certificates + contract drafting and review
- Challenge
- The source document was in a third language and needed a double translation — the task was to make this set usable by the receiving authority in Hong Kong in the required format.
- What we did
- review each original document and produce a checklist of what to fix before filing
- book queue slots so that the document flow matches the client's own deadline
- compare the spelling of names against the passport and the main reference documents
- confirm the receiving authority's requirements before starting any certification step
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · about one working week, depending on the intake cycle
- What mattered most to the client
- flexibility when the applicant is in another province or abroad