- Client profile
- Foreign resident in Thailand · needs a bilingual set with an English explanation · Location: Japan (coordinated with Chiang Mai)
- Services used
- real estate and land matters + family law (marriage, divorce, children)
- Challenge
- The source document was in a third language and needed a double translation — the task was to make this set usable by the receiving authority in Japan in the required format.
- What we did
- confirm the receiving authority's requirements before starting any certification step
- scan and archive every version with the date of each step recorded
- report the status at each stage until the final handover
- Outcome and indicative timeline
- the set was accepted by the receiving office without a repeat filing in the same round · several working days, depending on the queue at the authority
- What mattered most to the client
- plain-language reasons for each step in the chain