- Client profile
- Family with a minor child · parental consent documents are part of the set · Location: Phitsanulok Province
- Services used
- real estate and land matters + family law (marriage, divorce, children) + criminal defence matters
- Challenge
- There was a fixed filing date at the receiving authority — the task was to make this set usable by the receiving authority in Japan in the required format.
- What we did
- scan and archive every version with the date of each step recorded
- report the status at each stage until the final handover
- book queue slots so that the document flow matches the client's own deadline
- Outcome and indicative timeline
- the client was able to file within the planned timeframe · several working days, depending on the queue at the authority
- What mattered most to the client
- status updates without having to chase them